Money Back

Research papers are in their essence non-refundable; however, upon request from Client we might provide a refund in the following cases:

Refund for editing / proofreading orders may be requested if:

Each refund request will be manually reviewed by a manager, who will decide if the Order is eligible for a refund. Refunds may be requested no later than 30 days after the Order completion.

We also reserve the right to cancel the order and make a refund at our own discretion, if we realize that we won’t be able to provide the Service in accordance with Client’s requirements.

Order Cancellation

If you changed your mind after making the payment and decided to cancel the order, you can get the following refund, depending on the particular case:


Company also offers minor amendments and revisions of the initial Order without of extra costs. Any revision requests should be filed only with regards to the initially stipulated order requirements that were not fulfilled in the provided Service. Company undertakes to provide free revisions only under the following conditions:

Deadline issues

Quality issues

If you are not satisfied with the results of the Service, the following solutions are possible:

If you are not satisfied with the Online Course Service quality:

Further possible issues may influence the Refund amount:

Online Course Service:

Any Service Type:

Grade Policy

Getting an unsatisfactory grade can be a reason for initiating a refund request. It is in your best interest to provide us with the grade as soon as it has been released so that we could proceed with the refund immediately if the results are poor.

To request a refund, you have to provide:

  1. A clear screenshot of the grade, with the course name and submission date
  2. Proof that the work you submitted was based on the results of the Service provided by our Experts

If you cannot prove that you used our Service when preparing for work submission, you can provide feedback from your course professor, so that our quality control looks into it and compares it with the results of our Service. If you are unable to provide the grade proofs and / or feedback, you might be eligible only to a partial refund or a discount which can be used for further Orders.


The grading policy stated below is based on the international grading classification. There are different types of acceptable grading systems around the world. Hence, before processing your refund request, our quality control considers which grading system applies to your country.

Upon a duly submitted refund request, refund can be accepted according to the following grade policy:

WRITING/ASSIGNMENT/EXAM SERVICES with deadline over 48 hours

If insufficient proofs have been provided, the following rules are applicable:

ASSIGNMENT/EXAM SERVICES with deadline under 48 hours

Regardless of the grade, for urgent orders with deadline of less than 48h (from the moment of payment) only partial refunds are possible due to the limited preparation time

If insufficient proofs have been provided, the following rules are applicable:

WRITING SERVICE with the deadline under 24 hours

We cannot guarantee the grade for the orders with an excessive volume of work. Thus, for the big volume orders with short deadlines, only partial refund can be requested.

If the Expert is required to write over 5 pages per day, such orders are considered high risk and only a partial refund can be requested.

If insufficient proofs have been provided, the following rules are applicable:


Refund Time Frames

Refunds may be requested within 60 days after the Order completion. After 60 days we reserve the right not to provide any refunds. However, in general we use the following rules:

Money Back Process

Once you receive the refund confirmation, we will Once you receive the refund confirmation, we will initiate the refund process. The money will be transferred to you via the same payment method as the one you used when paying. Depending on the payment method, it may take 3-10 days for the money to get back to your account (from the date of refund confirmation). Company doesn’t undertake the responsibility of any delay occurring due to the Bank service issues.

For customer service inquiries or disputes, You may contact us by email at [email protected].